ByDzyne™ warrants that during the warranty period of one year from the original date of purchase, the included hardware products and accessories will be free from defects in materials and workmanship. The one-year warranty does not warrant against normal wear and tear, nor damage caused by accident, improper use and storage, and unauthorized repair or modifications. To obtain more information regarding the warranty, please contact Customer Support through your back office Ticketing System, or email [email protected]. Valid proof of purchase must be submitted when making a claim under this warranty. If you submit a valid claim under the warranty, ByDzyne™ will either repair or replace your tuw™ Smartwatch or its accessories at its own discretion.