Make sure your Bluetooth® is enabled on your smartphone in order to pair with the tuw™ Smartwatch. Once enabled, please open the tuw™Smartwatch App in order to pair your device. In addition, for the smartwatch to be paired to the App it must be within Bluetooth® range of the mobile phone/tablet. If your Bluetooth® is turned on, move the smartwatch closer to the phone to establish a better connection.
*Note: Some mobile phones will require the Location setting to be turned on in order for the App to detect the smartwatch.